If the air inlets and outlets get blocked by dirt, the unit becomes excessively hot. Now unclamp the fireplace door from the top metal lintel bar and remove the doors. Many units are set up this way and its worth a try! For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. My electric fireplace was working and all of a sudden the heater went out. This cookie is set by GDPR Cookie Consent plugin. Its time to check your owners manual to see if your fireplace has a built in fuse box. This may just require a simple reset of the electric fireplace. Friends will be nervous to touch realistic flame behind the glass. Have you ever had any issues we mentioned above? If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. It would be wise to take help from a professional. That way, you can have the most comfortable warmth possible. Thanks for your time! If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. Ive cleaned it & everything. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. Monitor your firebox to figure out overheating signs. I hope, you will get the solution. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and Check for any loose wiring connections & fix them. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. ( 1192) Free shipping. Ensure the wires proper attachment is running to your thermostat. Before moving on to number 2, replace the batteries with new ones. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. An electric fireplace will last for 10-20 years, depending on how often you use them. Look for exposed, frayed, or misplaced wires. Put old one in new firebox and it worked fine. As a result, the motor flame is not working in your fireplace.Well, first, try to flip the tripped switch back on if you get it tripped. Your electric fireplace will click, or you hear the noise when you turn the unit on. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. Then I can help you to fix it. The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. Hope you will get the solution. Select Options. No. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. 5118 BTU / 1500 Watts. Its supposed to have five different levels but only blows on low. The power switch on the fireplace may turn off. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. Plus, check the outlet where you plug your unit. 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To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. First, check your twin star electric fireplaces power cord & plug connections. Someone here is going to try to help you fix it when it's busted. My twin star heaters functions all work except the heating element. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). +2 Colors. Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. The heater will help to warm up a cool room but wont replace a primary heat source. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. . When the switch is on, but still no heat, its time to check your owners manual. Basically everything and it still flashes e3. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). How do I fix this ?Thank you in advance . The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. At this time, you may want to replace the electric fireplace or get in touch with a professional. . Inspect the breaker on your electrical panel to make sure that the circuit your electric fireplace is plugged into has not been tripped (reset). Our aim is to make you satisfied. COPYRIGHT 2023. 2. How do you replace it? Check for malfunctioning wiring. The lights are on ergo power is on but will not blow/heat. Our Model TS-002 twin star fireplace wont come on at all. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. Plus check the circuit breaker and the fuse box and find if any switches get tripped. If you have several large appliances running on the same circuit, this is more likely to happen. Save those pennies by shopping our frequent sales! By creating an account you agree to the Hunker. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Call a certified electrician to check & replace the faulty outlet. If your fireplace has a remote control and simply turns itself off, the remote may be malfunctioning. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. This cookie is set by GDPR Cookie Consent plugin. Before you begin disassembling the fireplace to try and fix it yourself, check to see if the fireplace is still under warranty. Add To Cart. We're Here to Help. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. 120. As an Amazon Associate we earn from qualifying purchases. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. Runner Up: Regal Flame Fusion. When I first plug it in, it displays, F1. Call a professional technician for help. However, it will depend on the manufacturer. If it's tripped, then reset it. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. How will your fireplace heat if it doesnt light up? An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. Using a remote, turn on fireplace and 10-15 minutes later it Using a remote, turn on fireplace and 10-15 minutes later it shuts off automatically. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. The unit is dead. Open it and clean it. Budget Pick: Touchstone Onyx. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Everything else works great and it does put out heat just cant tell what temperature you have it set too. There are several causes for this. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. The culprit of a malfunctioning fireplace could be the spark igniter. The wire has short circuited. This section will introduce you to 6 common issues and let you know how you can solve them. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. Can this be fixed? Simply follow the instructions in the manual and have it installed at ease. Then, check that the power's on. Problems with a receiver tend to come from the manufacture so youll likely notice this when you first receive your electric fireplace. Note: This page is not yet available. If the connection is okay, check whether the heating element is okay or not. What's more, a built-timer can be used to operate the device up to 8 hours. Glad you can read the error code instruction sheet to us. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. And fit your budget issues we mentioned above front facing heater vents allow you position... Make a Statement, 7 Reasons your electric fireplace was working and all of a sudden heater. 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