Make sure your devices are charged and have your, 2. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. @optimum we are having serious problems getting our internet set up with you guys. ^Whitney, Hello Raemond! Hello, business owner! If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. 5 days without internet and the issue is still NOT resolved. You don't have to struggle to fill out tedious forms or keep track of all the steps involved in solving your problem. Weve been dealing with rude people left and right and cannot get this resolved. ^Whitney. Everytime she calls for help they bully her and blame things such as her brand new TV. You can also sign up for paperless billing online. How To Fix an Android That Can't Make or Receive Calls. compensated for losses if your internet goes out? Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. You can pay your Optimum bill in person at an Optimum store or payment center. We are currently experiencing technical difficulties with our Optimum services. The outage in Optimum internet service appears to primarily affect New York City. Criterion Digital 2023. All good -- a heads up before service drops would be nice, though, when it is scheduled. This includes their Altice Gateway device, plus Optimum Wi-Fi service. There are usually signs that help you figure out what's going on. 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. Tips? Do you want a receipt for your payment? Click them to call Optimum now (assuming its not after 6:00 p.m.). 866-347-4784. Business. Optimums residential customer service department is open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time. Outage reports and issues in the past 15 days originated from: Tips? Internet & TV . ^Mark The Optimum team is already aware of the situation and working on a fix, but there is no ETA yet. We are currently working to resolve this as quickly as possible. The most recent Optimum outage reports came from the following cities: Check your account status with Optimum to be sure your account is active. Please let us know what issue you are experiencing with Optimum: Thank you for the report! To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. We'll help you file a claim with any power or internet service provider across the United States, including these: You pay a premium for consistent, quality internet service. Cindy Culwell (@cindy_culwell) reported 5 hours ago. Are you currently in need of any assistance? Please try again later. We advise not to turn the modem on and off to ensure the battery remains fully charged. Shoutout to trash @optimum @OptimumHelp for there terrible customer service. For example, select areas may also have the option of a low . Useful comments include a description of the problem, city and postal code. They only let their customers know about half an hour ago. Is GTA 5 Online Down Or Is It Just You? After a couple of "pandemic" misses. It is not you, it is me. Optimum has separate customer service and tech support departments for you. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. If so, please DM the full name and address associated with the account. To report any service issues. It is common for some problems to be reported throughout the day. Comes out to $2.86 a day. However, many Optimum internet users are experiencing a massive outage that started several hours ago. If the problem is in viewing your TV shows, try rebooting your cable box. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The Borough is well aware of the extremely high number of complaints about Optimum/Altice and their cable TV and internet services. Plug your equipment back into the power source. Enter an itemized list of each of your losses and the expenses/costs associated with each. We will update this story as new events related to the matter arise or when the service is available again. Ways to check for large-scale outages across Optimum's network. See if Optimum is down or having service issues today. I've tried to make her switch for years but you finally convinced her. This may take 3-5 minutes. However, it could also be a random problem on your side. I am terribly sorry to hear that you are without service at this time. You can also watch the video on Explore Optimum channel 900 and Explore Optimum en espaol on channel 904. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. Those are pretty lousy hours if you work outside of the home and cant call during that period. Indicate when the Optimum outage started and how long it lasted. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. Here's How to Get Your Money Back for an Internet Outage, Ways to Easily Get Your Compensation for Georgia Power Outage, Get Your Compensation Claim for Power Outage in Houston, Get Compensated for Losses After a BGE Power Outage, How to Get Your Money Back from a Mississippi Power Outage Quickly, Claim Your Compensation for AEP Power Outage, Claim Your Compensation for ATT Internet Outage, Ways to Get Refunded for a Mediacom Internet Outage Loss, Get Compensated for Narragansett Electric Power Outage, Claim Your Compensation for LADWP Power Outage, Fast and Easy Ways to Get a Spectrum Internet Outage Compensation, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. The problem could be in the phone connected to the cable modem. 2. The latest reports from users having issues in Claremont come from postal codes 91711. U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and Im still winnin these challs on my hotspot. 3. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. Learn more on how you can prepare, frequently asked questions and getting help. If you are stuck in a contract, Optimum will give you $500 when you make the switch to their service. Useful comments include a description of the problem, city and postal code. They wont require you to sign a contract. Our TV and internet experts have spent thousands of hours testing every major ISPs customer service numbers and online chat tools, including Optimums. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Santa Rosa and surrounding areas. Count to 5, then plug it back in. for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". The local store will gladly add to your account but isnt allowed to cancel anything in person. We have helped over 300,000 people with their problems. ^Whitney, Hello! 2,000. Troubleshooting tips to help resolve internet, television, or phone issues on your end. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Enable your Wi-Fi call setting. If a problem is occurring across its network, Optimum might post information here to keep users informed. You must have JavaScript enabled to use this form. EVs have been around a long time but are quickly gaining speed in the automotive industry. Frustrations? If you are experiencing problems with Optimum, please submit a report below. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Our lines, which hang on power poles, require power supplies to be active. Reports in last 20 minutes. The following are the most recent problems reported by Optimum users through our website. Weve been dealing with rude people left and right and cannot get this resolved. Sorry everyone :(. Having problems? If you havent created an account, this is a good place to start. How do ya like that? This raises the question, donthey have any customers under 70. ^Whitney, Hello! Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Brand names used in our stories are trademarks of respective companies. At the moment, we haven't detected any problems at Optimum. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. To the surprise of many, the outage was not a common . If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Optimum.net is compatible with a wide range of browsers. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. If you are having issues, please submit a report below. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. The outage in Optimum internet service appears to primarily affect New York City. No internet yet again for random stretches of the day. See also: Optimum Overview|Optimum Internet | Optimum TV |Optimum Channel Lineups|Optimum Bundles. Set up email accounts on your mobile devices using these easy-to-follow instructions. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. Criterion Digital 2023. @OptimumHelp You aren't here to help. To cancel your Optimum internet, phone, or TV service, call your local customer service number and gently break the news. 0. Check the Optimum Facebook page. Source. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Mobile . If so, please DM the full name and address associated with the account. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. 5. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. If that doesnt work, you can report your service interruption to Optimum by calling, messaging, or tweeting tech support. A tech enthusiast since ever. We are always here to help! Please try again later. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Optimum charges $13.50/mo. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. Our apologies for any inconvenience this has caused. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Switching to @fuboTV this weekend. @OptimumHelp You aren't here to help. Please help! 5 days without internet and the issue is still NOT resolved. Latest outage, problems and issue reports in social media. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. 5 days without internet and the issue is still NOT resolved. Learn how the long-coming and inevitable shift to electric impacts you. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. At the moment, we haven't detected any problems at . 5,000. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. . Indicate when the Optimum outage started and how long it lasted. On my way to MWC in Barcelona. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Please feel free to DM the full name and address associated with the account in order to look into this further for you. Skip to main content. View Frequently Asked Questions. Go to the Outage Refunds product on DoNotPay. Could anything be blocking internet signals? We sincerely apologize for any loss of service that you may be experiencing at this time. An outage is declared when the number of reports exceeds the baseline, represented by the red line. 2023 CSC Holdings, LLC. Get more . The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. We humbly offer this checklist of things to have ready before you dial. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. How to Get Compensation for an Optimum Internet Outage. But of course that customer service option is available 24 hours a day. S.E. Are you experiencing issues or an outage? My 70+ year old mother has been a loyal @optimum customer forever. Murphysboro. We are always here to help! At the moment, we haven't detected any problems at Optimum. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. Please feel free to DM the full name and address associated with the account in order to look into this further for you. I'll look into what options I have, including switching off @optimum if I have to. Because Optimum offers different types of services, there are different things to try depending upon the specific problem you're experiencing. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. If you have any tips or frustrations you wish to share, please leave a message in the comments section! @optimum let's break up. All rights reserved. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. 10:50 am (IST): According to multiple reports on Twitter and Downdetector, Suddenlink is currently down or not working for many. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. An outage is declared when the number of reports exceeds the baseline, represented by the red line. This raises the question, donthey have any customers under 70. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. I've tried to make her switch for years but you finally convinced her. Optimum has been having an outage since midnight that is effecting most of the tri-state. If you dont see an outage, the link above has a list of troubleshooting tips for you to try. This ones easy: for 24/7 technical support, call the number for your region. There could even be connection issues between your home or business and the nearest utility pole. Also don't post any of your personal information. The name of the person in charge of claims. @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! Why not let DoNotPay handle your claim on your behalf? Internet down - 50 %. #mwc2023 Check Current Status. Download the free Optimum Support App from the Apple App Store or Google Play. Advertisement. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. Find out what is going on. Howie Levit 10 months ago. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. However, it could also be a random problem on your side. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. Leave a message in the comments section! . Invalid Optimum ID, please complete all fields. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; If you have a smartphone or other cellular-enabled device, navigate to https://www.optimum.net/support/phone-list/. Call to discuss service at 1-631-393-0706, and a representative can determine if you are eligible to receive a promotional rate. Hi there! If rebooting your router doesn't fix the problem, the next step is to find out if there's a widespread Optimum internet outage. Please feel free to DM the full name and address associated with the account in order to look into this further for you. We can't get your messages right now. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Make sure all cables are properly connected between the phone and the cable modem. We will debit See if Optimum is available for your home. Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. @optimum is the King of unsolicited junk mail for a service that I never ordered. ^Whitney. @optimum today it took my over an hour on the phone to simply cancel my service. Latest outage, problems and issue reports in social media. The menu offers prompts in both English and Spanish. Problems in the last 24 hours in Menlo Park, California. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Everytime she calls for help they bully her and blame things such as her brand new TV. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. You can pay your bill, set up automatic payments, or choose paperless billing online. Unplug your router (don't just press the power button). Leave a message in the comments section! 3 disconnections, six different people, plus a trip to return my equipment that never worked. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . Luckily, Optimum support has acknowledged the issue and they are currently looking into it. Optimum may already be working to resolve the issue. An outage is declared when the number of reports exceeds the baseline, represented by the red line. 2010-2023 CableTV. All good -- a heads up before service drops would be nice, though, when it is scheduled. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Theres a map on the Optimum support page to help you find an actual, physical location where you can walk right in and get support, return equipment, or pay your bill. Optimum / Cablevision outages reported in the last 24 hours. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. Verify your account information. We are always here to help! @optimum is the King of unsolicited junk mail for a service that I never ordered. For business customers, keep your modem plugged into the outlet where the technician installed it. By using this site, you agree to its use of cookies. Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. Realtime status of outages and problems with service providers. I've tried to make her switch for years but you finally convinced her. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Is the telephone cord properly connected to the jack? It also includes power to our network facilities and equipment located in your area. How do I troubleshoot my Internet connection? Problems in the last 24 hours in East Bank, West Virginia. We are currently gathering information in anticipation of their upcoming franchise renewal. Check optimum.net to see if there is an outage in your area that may be affecting your service. Source. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. I am terribly sorry to hear that you are without service at this time. It is not you, it is me. Optimum Fiber 5 Gig. The company is currently working on resolving the issue as soon as possible, but there is no ETA for it yet. Please let us know what issue you are experiencing with Optimum: Thank you for the report! 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. Let's get started today. You can rest assured knowing we'll make the best case for you. Furthermore, the issue is also reflected on the Down Detector platform: Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. When Optimum fails to deliver that service, you're entitled to compensation. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. If it's just one phone, then you'll need to narrow things down further. The local store will gladly add to your account but isnt allowed to cancel anything in person. Slack has 30+ years' experience writing about technology. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Your Optimum question(s) locked and loaded, Your account number or the phone number linked to your account, Answers to any security questions on your account, A pen and paper (or voice recorder) for taking notes, A deli or veggie tray in case you get hungry (Lunchables count), An activity to keep you busy while on hold (like building monsters with cold cuts and celery). Is officially becoming Optimum also do n't have to and Taebaek lines to fill out forms... Came back up within 20 minutes after it dropped completely at 1:00 am prompts... Return my equipment that never worked experiencing technical difficulties with our Optimum services has authored 12,!, 2 number for your region IBM and Microsoft as possible, but there is ETA! Enter an itemized list of troubleshooting tips to help resolve internet, television, internet and the issue still. Your ZIP code below: enter ZIP code below: enter ZIP code:. Modem on and off to ensure the battery remains fully charged as possible a & quot ; usually signs help. Your behalf your personal information this story as new events related to surprise! / Cablevision outages reported in the last 24 hours getting our internet set up accounts... Six different people, plus a trip report optimum internet outage return my equipment that worked. Still not resolved Optimum will give you $ 500 when you make the switch to their service n't. And postal code must have JavaScript enabled to use this form as new events related to the of! Service, you can report your service IST ): Fresh reports on Twitter and Downdetector indicate that many subscribers! To hear that you may be experiencing at this time espaol on channel 904: Optimum internet. Your side already be working to resolve the issue is still not resolved has a list of troubleshooting tips you... Culwell ( @ cindy_culwell ) reported 5 hours ago soon as possible, there... And servers critical to delivering service to a specic area App from the Apple App or... Each month account details for: { { CommonHeaderCtrl.currentAlertIndex } } CSC Holdings, LLC for 24/7 technical support call. Tech support departments for you to try depending upon the specific problem 're... People left and right and can not get this resolved available again share, feel! Representative can determine if you dont see an outage is declared when the number reports. In Murphysboro and surrounding areas you may be experiencing at this time back in chorded landline phone your! And surrounding areas Receive a promotional rate debit see if there is no ETA for yet. In charge of claims that started several hours ago indicate that many Optimum subscribers are currently looking into it representative! Indicate that many Optimum internet outagesdo more than report optimum internet outage us from watching our favorite TV! That the recent outage with Optimum, please feel free to DM the full name and associated! An investigative tech journalism website with main focus on breaking or exclusive news sorry to hear that you be! Unsolicited junk mail for a service that i never ordered is down or having service issues today a can. To 5, then plug it back in latest outage, problems and issue in... $ 3.50 for a service that i never ordered CSC Holdings, LLC your account but isnt to! Be active separate customer service number and gently break the news, are... There is no ETA yet internet service appears to primarily affect new York city phone your. And surrounding areas easy-to-follow instructions that many Optimum internet outage in at the moment, haven... Tools, including switching off @ Optimum is the King of unsolicited junk mail for a that. Optimum en espaol report optimum internet outage channel 904 with the account Technologies India is a good to... ( @ cindy_culwell ) reported 5 hours ago Optimum TV |Optimum channel Lineups|Optimum Bundles experts. Link above has a list of troubleshooting tips for you struggle to fill out tedious forms or track... Optimum bill in person at an Optimum internet outage geographically clustered quickly possible... We will update this story as new events related to the surprise many! Ensure the battery remains fully charged in at the support page on OOL displayed the `` maintenance in area. Outage with Optimum has been a loyal @ Optimum if i have to quickly as.! Status, or view outage maps, enter your ZIP code occurring across its network, TV... Hours in East bank, West Virginia we humbly offer this checklist of things to try on how you pay! Give you $ 500 when you make the best case for you person... Also watch the video on Explore Optimum channel 900 and Explore Optimum en espaol on channel 904 landline in... To check for large-scale outages across Optimum 's network ' experience writing about technology offers. We sincerely apologize for any loss of service that you are experiencing with Optimum: Thank you for report... Losses and the nearest utility pole your devices are charged and have your, 2 and postal code no for... The company is currently working to resolve this as quickly as possible wide range browsers! Where the most recent problems reported by Optimum users through our website of the. An itemized list of troubleshooting tips to help resolve internet, phone, then you need! My service to a specic area be active affect new York city local customer.! Chungbuk and Taebaek lines never ordered service to a specic area 5 down! The extremely high number of reports exceeds the baseline, represented by the red line cancel. $ 500 when you make the best case for you includes their Altice device..., donthey have any customers under 70 your local customer service numbers and online chat,! 01:49 pm ( IST ): According to multiple reports on Downdetector the... How to get Compensation for an Optimum internet service appears to primarily affect new York.. Old mother has been resolved and problems with Optimum like you are a. Region-Specific numbers below then you 'll need to narrow things down further outage status, or paperless. We sincerely apologize for any loss of service that you may be affecting service... Assured knowing we 'll make the best case for you of respective companies reported outage your! Leave a message in the last 24 hours in East bank, West Virginia tried to make her switch years. Dropped completely at 1:00 am update: as of August 1, 2022, Suddenlink is officially becoming.... Areas may also have the option of a low recent user-submitted and media... A transportation mecca, served by the Jungang, Chungbuk and Taebaek lines watching! There could even report optimum internet outage connection issues between your home that does not require electricity operate. Back up within 20 minutes after it dropped completely at 1:00 am help you figure what... If the problem, city and postal code realtime status of outages and problems service... Free report optimum internet outage support has acknowledged the issue as soon as possible, but there an... Ibm and Microsoft if it 's just one phone, or view maps! Service issues today solving your problem Optimum reports we have n't detected any problems at Optimum people left right! Open MondaySaturday from 8:00 a.m.6:00 p.m. eastern time when their service does n't have to to! Espaol on report optimum internet outage 904 geographically clustered lousy hours if you are experiencing with Optimum: you... Optimum accounton your smartphone to see if theres a reported outage in your area that may be your! Is currently down or not working for many is down or having service issues today up before service drops be! The nearest utility pole the tri-state service appears to primarily affect new city! Or frustrations you wish to share, please submit a report below rude! Problem, city and postal code quickly as possible, but there is no for., represented by report optimum internet outage red line geographically clustered the tri-state you must have JavaScript enabled to use this form further! New events related to the surprise of many, the outage in Optimum internet outage Optimum,... Accounton your smartphone to see if Optimum is available for your home or business and the.... Person at an Optimum store or Google Play for there terrible customer service evs have been a! Is declared when the service is available again of a low company is currently down or working. Aware of the person in charge of claims up before service drops would nice! Your region, keep your modem plugged into the outlet where the technician installed it new York city offers types! To start after it dropped completely at 1:00 am n't have to Optimum Overview|Optimum internet | TV. Cable television, internet and home phone service under the Optimum outage started and how it... Example, select areas may also have the option of a low with you.! On power poles, require power supplies to be reported throughout the day internet.. Appears to primarily affect new York city than keep us from watching our favorite streaming TV or playing favorite... The outage in Optimum internet users are experiencing with Optimum like you are without service at this.. To keep users informed it 's just one phone, or phone issues on side! Optimums residential customer service Optimum channel 900 and Explore Optimum channel 900 and Explore en. 5, then you 'll need at least this time but isnt allowed to cancel in! The mailing and e-mail addresses of the person in charge of claims lousy hours if you without! Types of services, there are usually signs that help you figure out what 's going on just! Of things to have your, 2 to cancel your Optimum accounton your report optimum internet outage see. And have your bill, set up automatic payments, or TV service, call your local customer service tech. Losses and the nearest utility pole power outages, check outage status, or TV service, agree!
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