Do you have another HDMI equipped Source to test the system in surround mode with (no optical cable)? Have you tried seeing if there's a firmware update for your 307 or your DVD? Have you contacted the "refurbisher"? That's why it was repaired out of warranty before. The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. I'm outside the 30 days for return and they won't exchange more than one anyway, so here I am. Posted on 8/14/14 at 9:33 am to Phat Phil. Onkyo Dolby Pro Logic Home Audio Receivers, Onkyo Dolby Pro Logic II 6.1 Channels Home Audio Receivers, Do you have any sort of automatic volume limiter turned on? all the built in speaker setups & also Direct (no encoding etc) I cant remember every setting that I've changed but can list them if you think it'll help. This problem NEVER occurs while listening to CDs or while watching regular TV. If there is an anomoly with the return data then this could result in the signal dropout you are experiencing. . Also, check that it's not on mute and that the input and output are all connected properly. check out the, If you have an immediate customer service issue, please visit us at. Once I figured this out it works great Receivers during this time period are prone to hdmi . For a better experience, please enable JavaScript in your browser before proceeding. Thanks all. Like my AVR-4308 and the venerable AVR-5805, Denon's new flagship 15.4-channel AVR-A1H is made in Japan in the same Shirakawa Audio Works facility where the company builds the PMA-A110 110th Anniversary Integrated Amp that so impressed Gene in 2021. After checking, call Onkyo and hope they honor the warranty. Onkyo HT-R340 Dolby Digital Pro Logic II 5.1 Surround Sound AV Receiver. Now Available: Tech Talk Podcast with Scott Wilkinson, Episode 19, http://www.youtube.com/watch?v=uAb3Tlayer_embedded. Onkyo surround sound keeps cutting out. Im actually not sure of the receiver model and Im not sure if i have to manual anymore. This website uses the TMDb API but is not endorsed or certified by TMDb. Sounded great! All of a sudden, the audio just cuts out completely. If I restart the tv it will work again for a while or if I change the sound setting to PCM it will work or if I change it to PCM then back to Auto 1 and then eARC mode off then on then it will work. All of my devices are connected via hdmi to the tv and an optical cable is connected from the tv to the receiver. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). It's been happening for a good while too, though now it's troublesome for me. Select some media you want to play, then select Play. Its possible you might need to take it to an approved repair facility.. This website uses the TMDb API but is not endorsed or certified by TMDb. Same issue. I set everything up and started watching tv. onkyo receiver audio cutting out. Nah, you shouldn't be burning electrical goods. My old receiver usually had the volume at 25 and it was almos too loud. Use the right gauge electrical wire to . I got this one on Monday, plugged it in yesterday and found the issue last night. AVForums.com is owned and operated by M2N Limited, Doesn't Onkyo refurbish the units for the reseller? Does it even support HDMI? If the audio sound is intermittent through one or more of your speakers when playing your stereo, there may be a problem with the connection or a problem with the speakers. Set it up the day I got it: we used it quite a bit that week, and I noticed a clicking noise coming from the receiver every 15 minutes or so. Then, buy a unit from a reputable source. company number 03997482, registered in England and Wales. When I use the DVD even low volumes kills the box. Learn about Audio on CNET. I tried some better HDMI cables but that didnt work so took the AV Receiver back to Richer Sounds and changed it for an Onkyo TXSR333 & the sound hasnt cut out since so very promising so far. "