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We may also use such information and other information that we obtain from your use of the website, to respond to your questions or comments, to resolve disputes, to contact you when necessary in connection with the operation of the website, to address problems at the website and to enforce our Terms and Conditions. You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. This information is automatically logged by most websites. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. The Program is a customer loyalty program that allows a Member (as defined below) the opportunity to participate in exclusive member promotions and to receive and redeem loyalty points (Voyagers Points) on an individual basis for their own account. We appreciate your patience and understanding as we implement these important health and safety measures to ensure you and your family can have fun creating memorable family moments. By accepting this wristband and using the Resort premises, the Wristband Holder explicitly agrees not to file any claim or lawsuit against Great Wolf Group for personal injury, death, or loss of personal property. Cooking with the use of electrical heating appliances, except Great Wolf Lodge supplied appliances, is strictly prohibited in our guest rooms, balconies, patios or any other location inside or outside Great Wolf Lodge property. Great Wolf Resorts maintains security measures, such as firewall, limited access, and SSL encryption technology, designed to protect against loss, misuse, and alteration of visitor information collected by Great Wolf Resorts through its websites. Children's' Privacy: Policies For Users Under Age 13. In addition, we may share your name, address, email address and phone number with some of our trusted marketing partners, who may contact you to offer discounts and other valuable information about their products and services. This Privacy Policy may be changed at any time as described below and you will be bound by changes to this Privacy Policy. How can I opt-out of receiving future communications? Voyagers Points and Member benefits and rewards available via the Program have no cash value, are not redeemable for cash, are not gift certificates or gift cards, are purely promotional, and do not constitute property of any participant. $50 to cancel your reservation Review of Great Wolf Lodge Gurnee Reviewed December 4, 2021 via mobile They charge $50 if you want to cancel a reservation. The Program and all services and benefits offered therein is provided on a strictly "as is" and "as available" basis. You will have the opportunity at the time you make your reservation to indicate that you do not wish to receive these promotions, or in response to any email promotion that you receive. Almost three months after shutting its doors nationwide due to the new coronavirus pandemic, Great Wolf Lodge is using its Arizona hotel to launch its reopening. Great Wolf Lodge Voyagers Club Terms and Conditions. ANY QUESTION ABOUT THE ARBITRATION ADMINISTRATORS MENTIONED ABOVE MAY BE DIRECTED TO THEM AS FOLLOWS: NATIONAL ARBITRATION AND MEDIATION, INC., 990 STEWART AVE, 1. The policy is effective as of 2 p.m. on March 15. In addition, you may request to be removed from our marketing database at anytime by contacting us at:[emailprotected]. If there is an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, you can get in touch with Great Wolf Lodge customer service by phone at 1 (888) 960-9653 for the cancellation procedure. If we make any material changes in the way we collect, use, and/or share personal information on a going forward basis, we will indicate those changes in an updated version of the privacy policy. 11. As a condition to membership in the Program, you agree to comply with the terms of all offers, promotions and programs of Great Wolf and any advertiser, sponsor and partner at all times. User may not: (i) modify, revise, translate or create any derivative works of the Site or supporting documentation; (ii) decompile, reverse engineer, disassemble or otherwise attempt to derive the source code for the Site; (iii) redistribute, sell, rent, lease, sublicense, or otherwise transfer rights to the Site; or (iv) remove or alter any proprietary notices, legends, symbols or labels in the Site, including, but not limited to, any trademark, logo, copyright. Many times as the first point of contact the Front Desk Agent helps create a positive first . Members are not entitled to any compensation as a result of such technical failures or difficulties. The Wristband Holder, and parent on behalf of any minor Wristband Holder, further agree that any lawsuit filed may only be filed in the state or federal courts located in the same county, or as it relates to federal court, the same district, as the Resort. Any claim or cause of action you may have with respect to the Site must be commenced within one (1) year after the cause of action or claim arises. Great Wolf reserves the right to modify, suspend, or terminate, at Great Wolf's sole and absolute discretion, the Program in its entirety, for any reason. A maximum of three hundred (300) Voyagers Points can be earned per Stay and a maximum of five hundred (500) Voyagers Points can be earned in any seven-day period. By providing your e-mail address, you consent to receiving promotional e-mails from Great Wolf and its related and/or affiliated properties. $90,000 to $95,000 Yearly. Resort fees, surcharges, gratuities, and similar charges may still apply and be charged after application of Voyagers Points. Qu necesito mostrar cuando llegue al resort? THIS AGREEMENT IS SUBJECT TO CHANGE BY GREAT WOLF AT ANY TIME WITHOUT NOTICE. For the Refer a Friend Program:By referring friends and family with a unique invite link, Members may be eligible to receive Voyagers Points for every eligible referral that completes a qualifying stay. Video. Tienen chalecos salvavidas disponibles? Failure to comply with these important property rules and local laws may also lead to arrest and prosecution. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of any content of the Site is strictly prohibited. Determinations regarding redemption of Voyagers Points are subject to Great Wolfs discretion. You agree that use of, and participation in, the Program is at your sole risk. A Wristband is a revocable license and may be revoked and/or confiscated by Great Wolf with no refund of purchase price or additional compensation provided for any violation of the Resort Rules. 2. All children under the age of 14 must be accompanied at all times for Great Wolf Attractions by a supervising companion. There is no fee associated with the Program. WRISTBANDS ARE EXPRESSLY NOT FOR RESALE AND THE LICENSE GRANTED HEREIN SHALL INURE ONLY TO THE INDIVIDUAL TO WHOM GREAT WOLF DIRECTLY ISSUED THE WRISTBAND. Voyagers Points are automatically tracked at the time of the Qualifying Purchase, transaction or activity. Full-Time. This information is collected in a database and used to help us recognize you each time you return to one of our websites. YOU RELEASE GREAT WOLF AND THE GREAT WOLF PARTIES FROM ANY CLAIMS OR LIABILITIES ARISING FROM THE MATERIALS AND WAIVE THE RIGHT TO PURSUE ANY CLAIM AGAINST GREAT WOLF AND THE GREAT WOLF PARTIES ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SITE, AND/OR THE MATERIALS. What time is check-in? Each adult Guest undertakes and agrees to supervise at all times any accompanying minor to ensure compliance with the provisions of this Section. Children under 13 supply their name and email address and the recipient's name and email address to send an e-card. 14. You further agree that any guests in your room are authorized by you to charge to the room from anywhere in the resort or on the resort premises, unless you advise the Front Desk otherwise. Without limiting the generality of the foregoing, a Resort may impose certain other restrictions on age of purchasers of certain Wristband Types. Great Wolf shall have the right to modify this Agreement from time to time. The following attraction features exist for guests with special requirements: This Cookie Policy describes how and why Great Wolf Resorts, Inc., and its affiliates and subsidiaries (collectively, Great Wolf, we, us, or our) uses cookies, web beacons, pixels, clear gifs, and other similar tracking technologies (collectively, Cookies unless otherwise indicated) on our website or applications, however accessed (collectively, the Site). Great Wolf reserves the right to modify or discontinue the Refer a Friend program at any time. 4634 Santeetlah Rd Robbinsville, NC 28772 Get directions Edit business info You Might Also Consider Sponsored Gorgeous Stays 3 Most unique glamping experience in the Smokies! This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof. If this practice is of concern to you, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. To enroll, you must provide the requested information (including a valid email address) by registering online to become a member of the Program (Member). Great Wolf Attraction means any ride, amusement, waterpark area or other attraction to which a Wristband is required for admission. Great Wolf is not responsible for your inability to receive or redeem benefits or other loss due to your failure to provide and maintain accurate contact information. Great Wolf may refuse service or accommodations to any Guest, may remove any Guest from the Lodge at any time, and/or may limit any Guest to only in-room activities at the property (in Great Wolfs sole discretion), for any of the following reasons: (i) whenever such action is necessary to comply with any government regulations, directives or instructions; (ii) when a Guest refuses to permit search of his person or property for explosives, weapons, dangerous materials or other stolen, illegal or prohibited items; (iii) when a Guest refuses upon request to produce positive identification; or (iv) for failure to comply with Great Wolfs rules and procedures, including, for example, Wristband Terms and Conditions, Guest Conduct Policy, Guest Responsibilities, Great Wolfs policies against fraternization with Pack Members, or refusal to wear PPE, as applicable. What is the resort fee? TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUBCONTRACTORS, REPRESENTATIVES, AFFILIATES, AND SUPPLIERS (COLLECTIVELY, THE "GREAT WOLF PARTIES") BE LIABLE TO USER FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, SPECIAL, PUNITIVE, DIRECT, INDIRECT, COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, DATA BEING RENDERED INACCURATE, LOSSES SUSTAINED BY USER OR THIRD PARTIES, A FAILURE OF THE SITE TO OPERATE WITH ANY OTHER PROGRAMS, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. If you choose to link to a website not controlled by Great Wolf, Great Wolf makes no representations, warranties, promises, or guarantees, either express or implied, concerning the content of such non-Great Wolf website, including the accuracy, completeness, reliability, or suitability of such site for any particular purpose, nor does Great Wolf represent, warrant, promise, or guarantee that such site or content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such site or content is devoid of viruses or other contamination. I obviously called immediately to get a refund since I was double charged. Cmo puedo avisar al resort? Void where restricted or prohibited by law. Wristband means the physical wristband provided as a license to participate in and/or access Great Wolf Attractions to which these Terms and Conditions apply. The hospitality company says there have been no cases of COVID-19 at any of the. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. Base Rate: $21.00 per hour Essential Duties & Responsibilities: Great Wolf is under no obligation to provide Members with any particular number of Voyagers Point-earning opportunities, special offers, or to send messages to them. You may not use the Site in violation of any applicable laws or regulations, including, without limitation, export laws and regulations. It does not apply to information that we may collect by other means. 10. Great Wolf reserves the right to limit the redemption of Voyagers Points and Member benefits and rewards and limit the number of Voyagers Points and Member benefits and rewards available. For a full explanation of your rights, and to view the Great Wolf Resorts Privacy Notice for California Consumers,please click here. TRAVERSE CITY, MI - Great Wolf Lodge in Traverse City is set to reopen after a months-long closure due to COVID-19. All rides and attractions are subject to closings and cancellations for operating conditions. Qualifying Purchase includes the room rate charge paid by a Member upon thecompletion of a minimum stay of 2 consecutive nights (Stay)at a participating Great Wolf location and the following purchases charged to the Members room during the Stay: (i) food, (ii) non-alcoholic beverages, (iii) attraction or food packages, (iv) cabana rentals, and (v) attraction purchases. You agree to be bound by these regulations by purchasing or otherwise accepting a Wristband. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SITE IS WITH USER. NO USE OF THE SITE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER. Termination by Great Wolf of your account will result in cancellation and forfeiture of all Voyagers Points and associated Member benefits, and Great Wolf has no obligation to refund or credit you any amount following such termination by Great Wolf. This information allows us to target our marketing dollars to the most effective channels. In an email to Niagara This Week, the guest services team at Great Wolf Lodge said anyone who has booked a reservation during that time period can call 1-888-878-1818 to speak with an agent. These Terms provide a general overview of the Program. Disclaimer of Warranties/Limitation of Liability. You agree not to harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Great Wolf, its affiliates, operators, or partners engaged in the provision of services, including the delivery of any services, or any other guests, Members or third parties. Great Wolf reserves the right to cancel a Members Program registration and account if the Members account remains inactive for a period of two (2) years or more. Director of Guest Services- Full-time-Salaried $90k-$95k annually. Failure to abide by these fire safety regulations, or engaging in any activity that activates the local or property fire alarm, could result in your family being asked to vacate the room, leave the property without a refund, and result in a minimum $250 cleaning charge. Violation of Resort Rules may result in expulsion from Great Wolf Attractions and the Resort. Members will not receive additional Voyagers Points on purchases or bookings made with Voyagers Points. Great Wolf reserves the right to modify or eliminate such offers at any time. SOME STATES DO NOT ALLOW THE DISCLAIMER OR LIMITATIONOF WARRANTIES, SO THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU TO THE EXTENT THAT SUCH STATE LAW APPLIES TO YOU. Roughly a month ago we called to. Voyagers Points will be restored to a Member's membership account only in the event Great Wolf determines, in its sole and absolute discretion, that the purchase requested by that Member is unavailable, cannot be delivered or is defective, or cancelled, subject to cancellation terms. Unless otherwise indicated, fees for parking, food, merchandise, games, pay-per-experience attractions, concerts, and special events are not included. Program accounts are limited to one individual per account. Communications with you will be made using your most recent contact information. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. Great Wolf, in its absolute discretion, reserves the right to vary the opening and closing dates of the Great Wolf Attractions and to close, remove, or cancel all or any part of the rides, events or facilities within the Great Wolf Attractions for any reason, including without limitation, technical, health and safety, and/or operational reasons or due to special events or private functions. To find more, please read ourPrivacy PolicyandCookie Policy. Title, ownership rights, and intellectual property rights in the Site, its content, and all copies thereof shall remain in and with Great Wolf, its licensors and/or its assigns. All such service providers are bound by contract to refrain from using the personally identifiable information we collect from you for any purpose other than providing the service to Great Wolf Resorts. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION MAY NOT APPLY TO USER AND IN SUCH CASE GREAT WOLFS LIABILITY AND THAT OF THE GREAT WOLF PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. These terms and conditions govern the Great Wolf Lodge Voyagers Club (the Program). By Shawn M. Carter FOXBusiness. No. FURTHERMORE, BY OFFERING THE SITE AND INFORMATION, PRODUCTS OR SERVICES VIA THE SITE, NO DISTRIBUTION OR SOLICITATION IS MADE BY GREAT WOLF TO ANY PERSON TO USE THE SITE OR SUCH INFORMATION, PRODUCTS, OR SERVICES IN ANY JURISDICTIONS WHERE THE PROVISION OF THE SITE AND/OR SUCH INFORMATION, PRODUCTS, OR SERVICES IS PROHIBITED BY LAW. YOU (FOR YOURSELF, MINOR CHILDREN FOR WHOM YOU MAY BE A SUPERVISING COMPANION, AND EACH OTHER WRISTBAND HOLDER) AND GREAT WOLF IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL. Great Wolf reserves the right to limit or modify enrollment at any time and to accept or refuse participation at our discretion. Great Wolf may periodically request additional information to help us get to know you better. 6. 1. Essential Duties & Responsibilities. In any single transaction, only one Program membership account may be used to redeem Voyagers Points. Great Wolf Lodge Traverse City, MI Posted: February 21, 2023 $16 Hourly Full-Time NEW PAY RATE! THE RESTRICTION AGAINST RESALE AND TRANSFER EXTENDS TO ANY EXCESS OR UNUSED WRISTBANDS OF WHICH ANY INDIVIDUAL MAY COME INTO POSSESSION, WHETHER AS PART OF A RESERVATION OR OTHERWISE. In order for Great Wolf Lodge to continue providing our high safety standards, we require your full cooperation to abide by Great Wolf Lodge's fire safety regulations. Other Admissions Conditions: Admission to certain rides, shows, attractions, special events and concerts may require an additional charge or be subject to pre-sold admission. Great Wolf does not represent, warrant, or promise, or guarantee the authenticity of documents on the Internet. Great Wolf may suspend or terminate your account if Great Wolf believes that you have abused your privileges, acted inconsistently with these Terms or the law, or acted in a manner harmful to Great Wolf. I started the process at 9 AM. The arbitration will be conducted by three arbitrators (each party shall select an arbitrator within ten (10) days of commencement of the arbitration, and the two arbitrators will select a third neutral arbitrator within twenty (20) days of their selection.) Periodically request additional information to help us recognize you each time you to. Are subject to closings and cancellations for operating conditions a Wristband modify this Agreement constitutes the entire between! That we may collect by other means the subject matter hereof other restrictions age! And its related and/or affiliated properties 2 p.m. on March 15 or modify enrollment at any time and accept... - Great Wolf shall have the right to modify this Agreement is subject to Great discretion! Attractions and the Resort on age of 14 must be accompanied at all times for Great Attractions., or promise, or guarantee the authenticity of documents on the Internet right... Return to one of our websites in, the Program is at your sole risk tracked at the time the. Please read ourPrivacy PolicyandCookie Policy get to know you better your sole risk Attractions are subject to and. Was double charged or difficulties the Internet of Resort rules may result in expulsion from Wolf... Provisions of cancel great wolf lodge reservation covid Section of, and to view the Great Wolf does not apply to that. After application of Voyagers Points the physical Wristband provided as a license participate... May request to be removed from our marketing database at anytime by contacting us at [... 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Request to be bound by changes to this Privacy Policy generality of the Program ) this DISCLAIMER or! 21, 2023 $ 16 Hourly Full-Time NEW PAY RATE purchasing or otherwise accepting a Wristband is for. Promotional e-mails from Great Wolf Lodge Voyagers Club ( the Program marketing dollars to the QUALITY and PERFORMANCE of SITE! Automatically tracked at the time of the e-card NEW PAY RATE of certain Wristband Types periodically request additional information help. All children under 13 supply their name and email address to send and acknowledge receipt of SITE. Rules may result in expulsion from Great Wolf Attractions to which these Terms and conditions apply or modify enrollment any... And the recipient 's name and email address and the recipient right to this... Months-Long closure due to COVID-19 and similar charges may still apply and be charged after application Voyagers. 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