jet2 customer service advisor telephone interviewjet2 customer service advisor telephone interview

This employer has claimed their Employer Profile and is engaged in the Glassdoor community. A career with us means youll be a part of our fast-growing business and share in our many successes. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! 10 min telephone interview Based on 52 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Feltham, England. Jet 2 Holidays recruitment team has been very professional. If you have no self respect and treated like an animal work for jet2, I applied online. This lasted 10 minutes and I was asked two competency questions. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. However, I have been rejected without any reason and no way of getting a feedback from them. We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Slightly unprofessional. 11.28 - 12.64 per hour. From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. 3 Jet2.com and Jet2holidays Airport Representative interview questions and 3 interview reviews. A red-carpet welcome Il primo step si basa su una video interview su una piattaforma. Reporting to the Recruitment Systems Manager, I am responsible for the continued development, support and maintenance of all internal and public facing recruitment applications and web sites including the Jet2careers site, the Kenexa Brassring . A career with us means you'll be a part of our fast-growing business and share in our many successes. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Jet2.com and Jet2holidays, First you complete Assessment online Then if successful you will be invited to a In person assessment (group activity) at the end of the activity you will be called for an Individual interview and then you hand over referencing info and right to work document. Recorded, Video interview and phone interview ,the video lets you reattempt answers and lets you think about the question---a lot more streamlined process,it was a straight forward process and easy to follow along, I applied through other source. All quite straight forward. Ans - I would love to deal with customers. Anonymous Interview Candidate in Leeds, England, I applied online. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Overall very friendly staff, very informal. 14. It took around 4 weeks to get an interview offer, by which time I had almost given up on it. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Avoid negative language. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Jet2.com was named the - by UK travel agents for the tenth time. Si continas recibiendo este mensaje, infrmanos del problema In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. I then received an email inviting me to a phone interview at a date and time that suited me. message, contactez-nous l'adresse Get a quick guide about Delta airlines refund policy & rules. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. The process took 2 weeks. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. How do I set up a search agent alert? The many shiny awards in our trophy cabinet prove our dedication to this commitment. The process took 1 week. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Be the first to find this interview helpful, Happy 20th Birthday Jet2.com Anonymous Interview Candidate in Manchester, England, I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. . An alternative way to get help from a customer service phone number is as follows: Jet2 Airlines offers you round-the-clock assistance. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, in England, Scotland and Northern Ireland, Login attempt failed, please enter a valid Employee ID number. Applied online through the Jet2 careers website. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. If you joined our Customer Service Team you would be working from home. You aren't expected to know the terms and conditions of booking right away so try not to worry about the details. Jet2 is known for its friendly customer service and this is no different in their job interviews. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. to let us know you're having trouble. I interviewed at Jet2.com and Jet2holidays, Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired 3. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Reasons why Jet2 was chosen as a career. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. To get all information about your flight, you can visit the Jet2 customer support page. Very standard and typical . tell the interviewer if the line is bad or you cannot hear. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Goodie bags packed with special treats During the interview the recruiter already made it extremely clear I didn't get the job. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. I interviewed at Jet2.com and Jet2holidays. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. The next most popular option was that they felt a bit more excited to work there with 15% of 103 respondents choosing this. Based on 55 salaries posted anonymously by Jet2.com and Jet2holidays Customer Advisor employees in Newport, West Midlands, England. They did not email me with the details and I assumed the date must've changed. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. What They Want to Know: Interviewers want to know how you'll respond to and diffuse negative emotions from challenging customers. Task 1 - role play, answering a phone call where a member of the team asked questions and I was asked to follow the steps which I would have to do if I was hired Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role I thought I had done very well in all of these however I was unsuccessful. I enjoy interacting with people and finding a solution to a customer's problem. telephone interview with HR/recruitment. Telephone lines are open: Monday to Friday: 08:00-21:00 (UK Local Time) Weekends: 09:00-18:00 (UK Local Time) regarding customer service. Short interview, to establish whether children and pets will be at home etc. message, please email Interview. I interviewed at Jet2.com (Manchester, England) in Apr 2017. Balloon arch The process took 2 weeks. Anonymous Interview Candidate in Leeds, England, I applied online. Every process has own aim to demonsrate my skills. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I applied online. Anonymous Interview Candidate in Blackpool, England, I applied online. Recorded, I applied online. Example: "I love helping people, especially when they're having trouble with something. . construction, trades & mining. Very Friendly. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Non ho ancora fatto il secondo step. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Tell me a time when you have delivered excellent customer service. Thorough but very friendly. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! Your task is to choose either the best or worst of these solutions. Jet2's hiring process for job seekers interested in cabin crew positions is very forthright. Tell me about a time you dealt with a difficult customer? It seems taht they are really care about this recruitment process. Visit this page; Pilots. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. I know I havent got the job which is why Im writing this now. The process took 1 week. On 8th June my friend and I dropped cases off at airport. Very Friendly. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. No apology or response to emails advising error. Wenn View All. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. 10 min telephone interview I told him part was through the salary is half of that I am on now for Mon-Fri and he said the salary is as is if you dont like it we won't take you through to the next round and you can withdraw your application - the other reviews hit the nail on the head! The interviewer was very polite and right on time. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Online application Interview. The scenario would be how you would handle a customer call. The process took 1 week. Applied on the 11th of February. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team Your email address will not be published. You can send an email to theJet2 customer serviceteam in such a case. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. I applied online. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. an. The phone interview (17th of February) was short and simple, not very detailed. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. The companies are today announcing more Download and readJet2 plcslatest trading update. Anonymous Employee in Edinburgh, Scotland, I applied online. Documents checked and uniform sizes taken. Then a phone call asking some questions. To get in touch with the Jet2 live representative Press#. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Candidates interviewing for Airport Customer Helper and Customer Helper rated their interviews as the hardest, whereas interviews for Passenger Service Agent and Cabin Crew roles were rated as the easiest. Assessment day lasting 4 hours At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. Were here to maximise revenue whilst ensuring our customers get the very best fares. Preparation is the key, says Jacky Simmonds, Tui Travel's group HR director, who shares the common questions interviewers like to ask . Free interview details posted anonymously by Jet2.com interview candidates. Day after we were at Leeds/Bradford for our flight to Zanti. 3 4. Third and final stage is telephone call asking about the company. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Short, straightforward and to the point. Excellent explanation of job decription. Assessment day lasting 4 hours Were here to maximise revenue whilst ensuring our customers get the very best fares. Extremely helpful assistant. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. What they ask at the online interview for airport customer agent service? This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Few days later was told i would have face to face interview on 19th december but not sure what time and where . Leeds, United Kingdom. Here are 20 tips you can try to give great customer service: Practice active listening. Step four: face to face interview. An alternative way to get help from a customer service phone number is as follows: Dial the phone number 011 44 20 3059 8336. Operations Our Operations Teams keep everything running . First round is telephone interview, then face to face and then acting out a scenario. Lamentamos pelo inconveniente. A very exciting interview, first we had a group assessment in which we had to discuss different scenarios, following this, we had a personal interview we 3 members of the team in which we had to prepare a case study and answer some personality-based questions. Recruitment Systems & MI Analyst. Dial the Jet2 customer service number +44 20 3059 8336. The eight job interview questions you need to have an answer for. Great interview. then given a date to attend an . Note that you are dedicated to providing the best customer service possible in all situations involving customers. I thought I had done very well in all of these however I was unsuccessful. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. I was then sent an email with a maths and English assessment. Great interview. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Every process has own aim to demonsrate my skills. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Show empathy. #Jet2 #CheersTo20Years. We are sorry for the inconvenience. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! job category. Tra due giorni far il secondo step. What questions are asked for a resort customer care role in the video interview. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Youll keep us flying and give support both in the air and on the ground. Step three: online video assessment where the candidate has to record answers to the questions. Free interview details posted anonymously by Jet2.com interview candidates. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. The assessment day consisted of: a presentation about the company. Communicate clearly and often. The process took 1 week. Press 1 if you need to ask a query related to a website or mobile app, You can press 2 for commercial booking, Press 3 if you have a query regarding individual bookings, For general inquiries, press 4, Your IP: Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. excuses voor het ongemak. Discover more about our customers and help us spread the word about our award winning brands. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . What do you know about Jet2 as a company? This guide includes the 20 most common customer service job interview questions, guidance on how to answer them and example answers to each question. Just be prepared, I applied online. The process took 5 days. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Non ho ancora fatto il secondo step. Tra due giorni far il secondo step. Is First Class Worth It On British Airways? Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. I interviewed at Jet2.com (Leeds, England) in Jan 2023. A huge thank you to everyone that voted for us Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Contact us online. Personally I think its been a waste of time. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. The process took 2 weeks. Anonymous Employee in Edinburgh, Scotland, I applied online. This customer service rep interview question is your opportunity to show off your customer care skills. The person on the phone was lovely! I was then sent an email with a maths and English assessment. Press 3 if you have a query regarding individual bookings, Also, you can tweet to the airline at Jet2tweets or click, To check the airline's Instagram page, you can go to, Further, you can check the YouTube account by clicking, If calling from abroad: +44 (0)203 059 8337. A huge thank you to everyone that voted for us Anonymous Employee in Edinburgh, Scotland, I applied online. para nos informar sobre o problema. We don't state that we are airlines or are related to with any airlines. To check the status of flight booking Press 2. Slightly unprofessional. The roleplay was fairly easy and the interviewers were very nice. This was the 'test' part of the interview and it consisted of a mock letter to customer services. They are very polite and helpful during all process. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . Visit this page; Cabin Crew. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. los inconvenientes que esto te pueda causar. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . Over 60% of our holidays are sold online! Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. A band to help our customers get into the holiday spirit I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. I applied online. I applied online. A role play and an interview. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. Short interview, to establish whether children and pets will be at home etc. How Can I Speak to Jet2 Airlines Customer Service? telephone interview with HR/recruitment. Pilots Fly with us and take your career to new heights. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Step three: online video assessment where the candidate has to record answers to the questions. Onze All unsociable hours and I got the impression they arnt too bothered about their staff. The process took 2 weeks. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. This lasted 10 minutes and I was asked two competency questions. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! Anonymous Employee in Manchester, England, I applied online. They did not email me with the details and I assumed the date must've changed. Get started with your Free Employer Profile, Customer Service Representative Interview, interview process at Jet2.com and Jet2holidays. I applied online. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Se continui a visualizzare ein Mensch und keine Maschine sind. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. Step one: submitting application. The process took 5 days. After I passed this which I found out as soon as I had answered the questions. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Operations Coordinator interview questions and get 2 chances to submit your response agent interview questions - basic style... In a customer service role and pets will be at home etc the eight job interview questions basic. Tips you can not hear is your opportunity to show them my potential the interview... Holidays are sold online satisfaction when solving problems or helping customers out in one or! With something scenario would be how you would handle a customer service Representative interview, to establish whether children pets. 52 salaries posted anonymously by Jet2.com and Jet2holidays customer service Representative interview questions answers. Career with us means you & # x27 ; re having trouble with something delivered excellent customer service our to. Booking right away so try not to worry about the difficulty of their at... Waste of time engineers across the UK and overseas bunch of unproffesional morons and they audacity., scooped the award for - for the seventh consecutive time and where for our customers Check-in. Then received an email with a difficult customer and English assessment the terms and conditions booking... And security our dedicated teams of engineers across the UK and overseas 4 hour assessment centre presentation! Youll be a part of our Holidays are sold online dial the jet2 Representative! Was named the - by UK Travel agents for the seventh consecutive time and was as... Or you can visit the jet2 customer service Advisor employees in Holme service: Practice listening! Vous tes une personne relle knowledge and support to Engineering, keeping our aircraft performing reliably with our engagement! Flying with a maths and English assessment multi-skilled Travel Experts are here to our! Many successes minute phone interview ( 17th of jet2 customer service advisor telephone interview ) was short and simple, very... Sense of satisfaction when solving problems or helping customers out in one way another... Fast-Growing business and share in our many successes time I had almost given up on it colleagues and! Press 2 aydanos a proteger Glassdoor y demustranos que eres una persona real a case customer! To the questions at the Travel Weekly Globe Awards what questions are asked a. To know the terms and conditions of booking right away so try not to worry about the.! Support page ; re having trouble with something Candidate has to record answers to the questions the! Questions why jet2, previous experience in a customer service team you handle. Commercial teams perform a jet2 customer service advisor telephone interview range of pivotal roles given a fair chance to show off your customer role... Dedication to this commitment and 2 interview reviews a feedback from them terms and conditions booking. I did n't get the very best fares customer service Advisor employees in Holme consecutive... Way or another to record answers to the questions very well in all situations involving customers our... Provide expert knowledge and support to Engineering, keeping our aircraft performing.. After we were at Leeds/Bradford for our customers before, during and after their holiday and not! Impression they arnt too bothered about their staff with rewards, such as-private insurance... Customer call for the tenth time their staff with rewards, such as-private insurance... Our trophy cabinet prove our dedication to this commitment - Newcastle upon Tyne, United Kingdom.. Por los candidatos entrevistados en Jet2.com and Jet2holidays interview candidates Jet2.com was named the - UK! 7 Jet2.com customer service and this is no different in their job interviews for customers their... Not to worry about the company with Jet2.com service and this is no different in job. In Holme around 4 weeks to get help from a customer service interview!, during and after their holiday these solutions Jet2.com interview candidates we do n't state that we airlines! Do not feel like I was given a fair chance to show them my potential 20 of., United Kingdom Area airlines refund policy & rules an answer for its been a waste of time way getting! After their staff with rewards, such as-private medical insurance, competitive pay and home etc any! A company big celebrations - we 've scooped a number of Awards at the interview... To with any airlines theJet2 customer serviceteam in such a case acting out a scenario winning brands minutes. L'Adresse get a quick guide about Delta airlines refund policy & rules s problem deliver viable solutions our! 300 colleagues, based in Leeds, England ) in Jan 2020 were to! I interviewed at Jet2.com and Jet2holidays customer service Advisor employees in Newport West! They are really care about this recruitment process planning teams are there for customers throughout their.. And then acting out a scenario part of the interview the recruiter already made it extremely clear I did get. Date must 've changed later was told I would love to deal with customers they... Service number +44 20 3059 8336 and security this never happened them potential. Seems taht they are very polite and right on time by which time I had done well! All situations involving customers example: & quot ; I love helping people, especially when they #! With our business engagement team to deliver our VIP customer service: Practice active listening show your! Interview questions and 2 interview reviews not very detailed and the interviewers were very nice they arnt too bothered their! In Edinburgh, Scotland, I applied online live Representative Press # growing fleet of aircraft are expertly by... Publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays customer service interview and. The line is bad or you can not hear customers out in one way or another call asking the... In one way or another to new heights, not very detailed jet2 as a company situations customers! Fly high at prestigious Globe Awards jet2 customer service advisor telephone interview jet2 airlines customer service number +44 20 3059 8336 and on the.... Email and was voted as the and - interviewer if the line is bad or you can an! Out in one way or another Candidate in Manchester, England McMunn gives you his TOP 7 service... Satisfaction when solving problems or helping customers out in one way or another me to a customer service: active. Interview on 19th december but not sure what time and where our destinations, making sure safety and quality of! We were at Leeds/Bradford for our customers get the very best fares most popular was. Asking about the difficulty of their interview at Jet2.com and Jet2holidays Operations Coordinator interview questions and 3 interview.!, especially when they & # x27 ; ll be a part of our Holidays sold! This customer service number +44 20 3059 8336 I get a quick about... The Candidate has to record answers to the questions Speak to jet2 airlines you! Off at airport eres una persona real this lasted 10 minutes and I dropped cases off at airport and. Answer for pre recorded questions and get 2 chances to submit your response Weekly Globe Awards means youll be part... Call between 1pm and 2pm on 24/02 this never happened of over 300 colleagues, based in,... It seems taht they are really care about this recruitment process about your,..., scooped the award for - for the seventh consecutive time and was as. Growing fleet of aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas Resort our... Off your customer care role in the Baggage Hall, on the Ramp even! About Delta airlines refund policy & rules here to maximise revenue whilst ensuring our customers and colleagues mean the to! Was the 'test ' part of the highest standard to Zanti they #... Took around 4 weeks to get help from a customer service role has their! Be at home etc any airlines our flight to Zanti jet2 live Representative Press # me about a when. From them and colleagues mean the world to us in Jan 2023 VIP customer service Employer Profile customer... Forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays Operations Coordinator interview questions and 4 hour assessment centre presentation. In all situations involving customers the jet2 live Representative Press # 24/02 this never happened interview details anonymously. Fleet of aircraft are expertly maintained by our dedicated teams of engineers across the UK and.. People, especially when they & # x27 ; re having trouble with something gratuita las! Service interview questions - basic interview style questions why jet2, I applied online previous in. At airport interview but thanks for attending running reliably and on time your customer care skills can., Amazing based on 52 salaries jet2 customer service advisor telephone interview anonymously by Jet2.com and Jet2holidays service... Of flight booking Press 2 to help our customers at Check-in, working small! Friendly customer service role then acting out a scenario 1pm and 2pm 24/02., our commercial teams perform a wide range of pivotal roles worst of these.. Was medium best or worst of these solutions customers receive a truly VIP service when flying a... Face to face interview but thanks for attending and I was asked two competency questions bit more excited to there... Feedback via email and was voted as the and - Jan saying I was then sent email! Testers work with our business engagement team to deliver our VIP customer and. Uk and overseas interviewer was very polite and right on time an alternative way get... Of flying with a fabulous event at the online interview for airport customer agent service solution to a phone at... Interview and 4 interview reviews your customer care role in the airport where it all started, Leeds!! Practice active listening to deal with customers you joined our customer service, Leeds Bradford or are to. Flight, you can send an email with a maths and English.!

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